health care system cartoon


I just picked up a prescription for one of my twin daughters. The CVS pharmacy first thought the prescription was for her twin sister, who’s in their computer; the charge was $10.

When the person at the counter finally figured out it was a different daughter, who wasn’t in the computer, and changed the billing information, the price changed to $11.77.

I didn’t stay to inquire or argue, because I had already spent 45 minutes trying to solve the problem, and at some point $1.77 has to be considered an opportunity cost issue. But still.

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Delightful way of looking at our health-care marketplace: as a comic strip, and not as reality. Preventive medicine.

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Two new health care startup incubators:  Startup Health and Blueprint Health. Also Rockhealth in California.


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A shoppable moment: let’s talk about knee replacements, hip replacements, and shoulder replacements. Let’s also talk about   prices and  efficacy.


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Still remarkable: we don’t talk about quality of medical care, because we’re focused intensely on price. But if you wanted to talk about quality, you could hit that link.


Jeanne Pinder

Jeanne Pinder  is the founder and CEO of ClearHealthCosts. She worked at The New York Times for almost 25 years as a reporter, editor and human resources executive, then volunteered for a buyout and founded...